Use these messages when you want to provide more information without disrupting someone’s work or requiring them to take action.
An info message needs to leave your reader feeling:
Informed
Helped and supported
In control of their situation
Information messages may be used to communicate a change in state or important information about an experience or feature. Get right to the point and say why it’s important.
Tips and tricks
Get right to the point
Say why it's important, then let them get back to work
Keep the information useful and don't disrupt your users experience with the message
Voice and tone
Inform the user about something that might happen or impact them. Then let them get back to work. Based on the situation, you can add more of a “wink” to your message, but keep it clear and concise.
Examples
This flag informs the user they were logged out due to inactivity. It’s personable, informative and offers a clear action to log back in.
This message is used to inform the user and give a reason behind an empty state.
